Basium Job Roles

Answers course, fee and batch questions, asks when the student plans to join, and collects name, phone, class and course. Serious leads book a free demo or counselling call. People who are only browsing get information and go on the follow-up list.

Chat agent for your website and whatsapp

Answers timings, fees, doctors and test preparation from the clinic's own information, books a slot on the clinic's Google Calendar, and takes reschedule requests. Anything that sounds like an emergency goes straight to staff with a 108/112 message.

Shares projects, price ranges, location and approvals, asks when they plan to buy, and collects budget, location and BHK. Ready buyers book a site visit. Leads who are only exploring are marked cold, so sales can follow up later.

Shares the rate card and current offers, books a slot on the calendar for the chosen service, and takes reschedule requests for staff to confirm.

Explains services, gives price ranges and visiting charges, and asks how soon they need help. It collects the problem, address and preferred time. Urgent jobs go straight to a person; everything else gets a rough quote and a callback.

Learns the business from its website pages and answers any question from them. When it doesn't know, it says so honestly and offers to take the visitor's details for a callback.