Basium AI
New: AI voice agentsNo coding needed

Your AI workforce, built on one visual canvas.

Build AI agents that chat, talk, take action, and run your business, all without code. Automate website chats, WhatsApp, and phone calls in English, Hindi, and 7+ Indian languages.

AI Back OfficeGo beyond conversations. It summarizes work, processes information, asks permission before taking action, and learns from your guidance to get smarter over time.

Build smarter.Automate everything.Scale effortlessly.

No credit card required·Set up in minutes·Works on any website·Chat & phone calls·Encrypted in transit & at rest
ONLINE[ GO LIVE ]
STEP 1START

Customer Calls or Messages

"Is this in stock?"
STEP 299% accurate

Understands what they need:

"pricing", "in stock"
"how much does it cost"
ANSWER:Sent instantly →
STEP 3LOOKS IT UP

Source: your pricing page

Accuracy:98%
Always up to dateSHOWS THE SOURCE
STEP 4IF NEEDED

Transfers the call or alerts your team to jump in

SR

Your Team Notified

Sent to Slack

NO CODE REQUIREDAI VOICE AGENTSANSWERS & MAKES PHONE CALLSENGLISH + 8 INDIAN LANGUAGESWEBSITE, WHATSAPP, SMS & SLACKLIVE HUMAN HANDOFFBOOKS APPOINTMENTS24/7 CUSTOMER SUPPORTENCRYPTED IN TRANSIT & AT RESTCANCEL ANYTIMENO CODE REQUIREDAI VOICE AGENTSANSWERS & MAKES PHONE CALLSENGLISH + 8 INDIAN LANGUAGESWEBSITE, WHATSAPP, SMS & SLACKLIVE HUMAN HANDOFFBOOKS APPOINTMENTS24/7 CUSTOMER SUPPORTENCRYPTED IN TRANSIT & AT RESTCANCEL ANYTIME
Security & Trust

Your customer data, isolated and encrypted.

Basium is built on certified cloud providers. We say exactly which certifications are theirs — and don't claim them as our own.

Built on SOC 2 Type II–Audited Providers

Your data is stored and served by Supabase and Vercel on AWS — providers with independent SOC 2 Type II audits. These are our providers’ audits; Basium itself is not yet SOC 2 certified.

Hosted in ISO 27001–Certified Data Centers

Our database and application run in AWS data centers certified to ISO 27001. That certification belongs to AWS — Basium has not been ISO 27001 certified itself.

Row-Level Security

Every customer's data is isolated at the database level — not just behind a login screen — so your data never mixes with anyone else's.

How It Works

Serious enough for real businesses. Simple enough for everyone.

Powerful under the hood. Effortless for you. No coding, no confusing settings.

STEP 01

Drag-and-Drop Builder

See exactly how your chatbot thinks.

Build your chatbot's entire conversation visually — drag boxes onto a canvas, connect them, and watch exactly how it responds to every question. No flowcharts on paper, no guesswork.

NO CODE NEEDEDBUILT IN MINUTES
STEP 02

Learns From Your Content

Accurate answers, straight from what you already have.

Upload your PDFs, help articles, or website pages — your chatbot learns from them and answers customer questions accurately, without making things up.

PDFS, DOCS & WEBSITESALWAYS ACCURATE
STEP 03

Go Live on Chat and Phone

One agent. Every place your customers reach you.

Paste one snippet into your website, Shopify store, or WordPress site — then switch on WhatsApp, SMS, Slack, or a phone number. The same agent chats, and picks up calls.

READY IN 30 SECONDSCHAT + VOICE
Getting Started

Get Started in 3 Simple Steps

01

Build Your Chatbot

Drag and drop to design how your chatbot responds to customers — no technical setup, no code, no waiting on a developer.

>Your chatbot flow is ready
02

Teach It About Your Business

Upload your documents, FAQs, or website content so it knows your products, pricing, and policies inside and out.

>Learned from your help center & docs
03

Go Live & Watch It Work

Add one line of code to your site, connect a phone number if you want calls, and you're live. Every chat and call — with recordings and summaries — lands in one dashboard.

>Your agent is live on chat and phone
Capabilities

Describe it. AI builds it. It answers everywhere.

Tell Basium what you need in plain words. It builds your agent, then puts it on your website, WhatsApp and your phone number.

1.Describe it

Tell the AI what you need, in plain words. No forms, no settings.

Basium · Describe it1 / 3
What should your agent do?

A receptionist for my dental clinic. Answer questions about prices, book appointments, and talk

Plain words are enoughBuild my agent
Shop assistantClinic receptionistLead qualifier

Hands over to a human

Your team takes over a chat or call in one click.

Replies with photos & videos

Not just text — images, videos and swipeable cards.

Speaks 9 languages

English, Hindi and 7 more Indian languages.

Summarises every call

Recordings, transcripts and a short summary.

Pricing

Simple, transparent pricing for every business.

Start free without a credit card. Upgrade as you grow. Prices in INR — the price shown is exactly what you pay at checkout.

Free

₹0/ month

Try Basium and launch your first chatbot.

  • 100 credits to start (one-off)
  • 1 chatbot
  • Website chat widget
  • 1 team member
  • Scripted replies always free

Starter

₹1,499/ month

Billed monthly

For small businesses getting started on chat.

  • 1,500 credits every month
  • 2 chatbots
  • Website, WhatsApp, SMS, Slack + website voice
  • 2 team members
  • Scripted replies always free
POPULAR

Growth

₹5,999/ month

Billed monthly

Chat and phone calls for a growing business.

  • 5,500 credits every month
  • 5 chatbots
  • Website, WhatsApp, SMS, Slack + phone calls
  • 1 Indian phone number included
  • 5 team members
  • "Powered by Basium" badge removed
  • Scripted replies always free

Business

₹19,999/ month

Billed monthly

High volume, outbound campaigns and a bigger team.

  • 18,500 credits every month
  • 25 chatbots
  • All channels + outbound call campaigns
  • 3 Indian phone numbers included
  • 15 team members
  • "Powered by Basium" badge removed
  • Scripted replies always free

Enterprise

from ₹50,000 / month

Unmetered usage — no credits needed · All channels + outbound campaigns · Custom Indian phone numbers · White-label (no Basium branding) · Unlimited chatbots and team members

What a credit buys

1 credit = ₹1. Scripted replies are always free.

  • AI reply1 credit / reply
  • Voice call, India8 credits / minute
  • Website voice call, outside India12 credits / minute
  • Phone call, outside India23 credits / minute
  • Extra phone number17 credits / day
  • AI Back Office summary5 credits / summary

Top up anytime

Add credits to any plan. Bigger packs include bonus credits; top-ups last 12 months.

₹500
500 credits≈ 500 AI replies or 62 India call minutes
₹2,000+5% BONUS
2,100 credits≈ 2,100 AI replies or 262 India call minutes
₹5,000+8% BONUS
5,400 credits≈ 5,400 AI replies or 675 India call minutes
₹10,000+10% BONUS
11,000 credits≈ 11,000 AI replies or 1,375 India call minutes

1 credit = ₹1. Only AI replies, voice minutes and extra phone numbers use credits — scripted (non-AI) replies are free. Plan credits refresh every 30 days; top-up credits last 12 months and are used after your plan credits.

Get started in minutes

Build your first chat & voice agent in under 5 minutes.

Replace slow, manual support with an agent that answers chats and calls around the clock.